Galleon Marine Boatyard LLP Booking Terms and Conditions
Fair trading agreement: Please read this page carefully. When you book your holiday with us, you are in fact signing a contract which binds you and us in various ways.
All terms are quoted in £ sterling and are per period as set out on the booking form, or are as otherwise defined by Galleon Marine Boatyard LLP.
2. BOOKING CONFIRMATION
The submission of the completed booking form (or telephone agreement) shall constitute an offer by the client and a contract shall come into the existence if and when Galleon Marine Boatyard LLP confirm the booking in writing.
3. BOOKING DEPOSIT
When you book, the initial payment stated must be sent. The deposit will be 25% of the total cost, which includes the cancellation scheme subscription.
4. BALANCE OUTSTANDING
You are responsible for the whole of the hire terms. The balance of hire monies are due and payable by you 6 weeks before the hire starting date. Galleon Marine Boatyard LLP reserves the right to re-let the boat if payment is not received by the due date, and to pass on any bank charges or other costs incurred in the representing of cheques etc.
5. CANCELLATION SCHEME
Our cancellation scheme is included in the hire fees and is calculated at 3% of the total hire costs. Neither the subscription nor the booking deposit are refundable. Should you have to cancel your holiday through sickness, injury, death, jury service, or witness call or a member of your party, then on receipt of the appropriate independent documentation you will be exempt from paying the balance outstanding. If you are compelled to cancel your holiday you must notify us immediately by telephone. Follow this in writing by first class mail to reach Galleon Marine Boatyard LLP no later than the day prior to the start date of your hire. It is deemed warranted that at the time of booking each and every member of the party is in good health and is not suffering from any undisclosed chronic or recurring illness.
6. BOOKING RESTRICTIONS
Booking from persons under 25, from all male or all female parties or from mixed non-family groups under 35 years, cannot be accepted without the prior written consent of Galleon Marine Boatyard LLP. Should such a booking take place without this prior written consent, then Galleon Marine Boatyard LLP reserve the right to cancel the booking and to withhold all monies paid pending re-letting. When re-let booking monies will be returned less 25% of the total to cover administrative costs. Should it prove not possible to re-let then the total hire costs are forfeited and payable to Galleon Marine Boatyard LLP.
7. UNSUITABLE HIRERS
Galleon Marine Boatyard LLP reserves the right to decline to accept a booking or to refuse to hand over a boat to any person who in the opinion is not suitable to take charge on the grounds of age, ill health, disability, inexperience, or any other reason. In such cases , the hire terms paid shall be refunded in full and the contract shall be discharged without further liability on either party. Galleon Marine Boatyard LLP reserves the right to repossess the boat at any time where a serious accident or damage has occurred or in the opinion of Galleon Marine Boatyard LLP is likely to occur because of the unsuitability of the hirer due to ill health, disability, inexperience or any other reason . In such cases, Galleon Marine Boatyard LLP shall not be liable to make a refund of any portion of the hire terms paid.
The booking is made on the understanding that the boat will be placed at your disposal on the date stated. In the unlikely event that this should not be possible through force majeure or other circumstances not under the control of Galleon Marine Boatyard LLP (e.g. damage, mechanical breakdown, late return by previous crew etc.) We cannot guarantee to provide an alternative boat. We will make every effort to provide another boat and if this is not possible we will return any payment you made prior to this. In such cases all hire charges paid shall be discharged.
The number of persons indicated for each boat must not be exceeded except where provision for extra persons exists and where specific permission has been given by Galleon Marine Boatyard LLP. Comfort is likely to be impaired by any increase in numbers and an additional accommodation charge will be made. The names of all members of your party must be entered on the booking form. Any changes required must be notified to and agreed by Galleon Marine Boatyard LLP prior to the change taking affect.
10. LAYOUT PLANS
All layout plans are for general guidance only. They are not to scale and alterations to accommodation etc., may occur to any of the boats during building or re-fitting.
11. BOAT TRIAL
A free demonstration run is given to you at the time of take-over before you start your waterway holiday. Whenever possible the person responsible for the booking must be present. After this you are held responsible for any damage or loss to your boat and its equipment.
12. BOAT DELAYS OR CURTAILMENTS
No responsibility will be accepted for loss of time or expenses occasioned through accidental damage to the boat while in your charge. No liability can be accepted for loss or damage or expense which occurs as the result of any defect or breakdown occurring during your cruise unless this is caused by reason or Galleon Marine's failure to adequately maintain the boat in a fit state and condition. Any defect or breakdown must be reported immediately to Galleon Marine Boatyard LLP during your cruise so that steps can be taken to repair the boat or remedy the service. (it is unlikely that trouble of this nature will arise as every boat is carefully checked before the start of each cruise). It is the hirers responsibility to liaise with the relevant authorities for any specific cruising requirements. Galleon Marin LLP shall not be responsible for the consequences or delays or restrictions arising from obstructions, repairs or damage to navigational works, flooding, shortage of water, industrial actions, fuel-rationing, shortage of or non-availability of fuel, or any other cause, and reserve the right to restrict cruising if unusual or hazardous conditions prevail.
13. SECURITYDEPOSIT/ACCIDENTAL DAMAGE WAIVER
You must pay a security deposit as defined by Galleon Marine Boatyard LLP, which will be returned to you following completion of the hire period provided you return the boat and its equipment on time, undamaged, clean and tidy and without third party claim against you. In the event of an insurance claim the excess of £250 will be payable by you the hirer.
OR: make a one off non-refundable payment (Damage Waiver) to cover you in the event of any accidental loss or damages. The insurance excess of £250 is covered in this scheme.
If any additional cleaning of your boat is required after your holiday an extra charge will be made.
Damage caused by any of the following is excluded from both the security deposit and damage waiver schemes.
B. Malicious or intentional action or wilful neglect.
C. Damage caused in locks or at bridges by lack of due care and attention.
In all these exclusions the hirer agrees to indemnify Galleon Marine Boatyard LLP with the full cost of the necessary recovery, repairs and or replacements together with any resultant loss of income which may occur due to the boat being out of commission.
You are asked to notify any shortcomings on your boat to Galleon Marine Boatyard LLP immediately so that they can be remedied for you. No claim can be considered for shortcomings not so notified.
16. OBEYING THE WATERWAY RULES
You must observe the Navigation Authorities bye-laws, including, particularly the rule that you must not navigate after sunset and before dawn and YOUR SPEED MUST NOT EXCEED 4MPH – 2MPH IS RECOMMENDED.
Under no circumstances may firearms or live fishing bait be taken on the boat. You may not tow nor normally be towed by other craft. NO BICYCLES, CANDLES OR OTHER NAKED FLAME ITEMS, HEATERS, T.V. SETS OR ELECTRICAL APPLIANCES MAY BE TAKEN ON BOARD YOUR BOAT.
Whilst your boat is insured you have charge of the boat and are responsible for its safe navigation. No minor may control your boat without the supervision of an experienced adult. In the case of any accident or damage to the boat, or any other craft, or to waterway property it is your responsibility to:
1. Find out the name of the other boat involved together with the name of the owners and hirer.
2. To report these facts, together with the extent of the damage to Galleon Marine Boatyard LLP as soon as possible. DO NOT WAIT UNTIL THE END OF YOUR HIRE.
19. LOSS OF WATER
You are responsible for any charges made by Waterways Authorities in respect of the loss of water of damage to waterway property caused by you.
You are normally allowed to bring cats or dogs with you, for an additional charge per pet. You must tell us that you are bringing your pet when you make your booking. An additional security deposit is also required as a safeguard against damage or for any extra cleaning which may be required. You will need to bring your pet blanket or pet basket as pets are only allowed on the clear understanding that UNDER NO CIRCUMSTANCES ARE YOUR PETS ALLOWED ON THE BEDDING OR SEATS, NOR MAY THEY BE LEFT UNACCOMPANIED ON THE BOAT AT ANY TIME. Your pet is not covered under our insurance. As you are totally responsible for any damages and losses caused by your pet to either the boat and its equipment or to any third party, you are recommended to ensure that you have adequate insurance cover for your pet. If extra cleaning of your boat is required after your holiday because of your pet an extra charge will be made.
21. MOTOR VEHICLES
Your vehicle and their accessories and contents are left at your own risk. Galleon Marine Boatyard LLP will not be responsible for any loss or damage thereon or thereto from any cause whatsoever.
22. SERIOUS ACCIDENTS
Galleon Marine Boatyard LLP will not be responsible for any death or personal injury save in-so-far as it results from their proven negligence. You are recommended to take out Personal Holiday Insurance for your holiday.
23. RETURN OF BOAT – It is the hirer's responsibility to return the boat (including all its gear and equipment) in a clean and tidy condition BY THE DESIGNATED DATE AND TIME to Galleon Marine Boatyard LLP at their boatyard. If the boat is not returned and vacated by the designated time the HIRER AGREES TO PAY TO Galleon Marine Boatyard LLP as liquidated damages the sum of £30 for every hour that the boat is over-due or occupied unless the delay is due to exceptional circumstances such as obstruction, damage to navigational works, flooding, shortage of water or breakdown (unless breakdown has been caused by negligence) THIS IS ENFORCED AT THE DISCRETION OF GALLEON MARINE IN ORDER TO ALLOW US TIME TO PREPARE THE BOAT FOR THE NEXT HIRER.
Should Galleon Marine Boatyard LLP have to effect recovery of the boat due to negligence on the part of the hirer, then the hirer will also be responsible for the full costs of any such recovery.