What happens if the canal has a closure or blockage?

This is the hardest thing to mitigate for. Canals can be closed for a number of reasons such as; trees falling across them, lock gates becoming dislodged or broken, bridges becoming damaged, mechanisms failing such as lift bridges, low water levels, breaches in the canal banks and any safety issues which require the canal to be closed in order to investigate or fix. All of these are beyond our control. If you have booked a week holiday you may be able to shorten it to a short break, as long as there is enough canal to navigate. If this doesn’t work then you could postpone your holiday to a future date. As these issues happen at short notice, it is unlikely that we would know 6 weeks or more before the holiday start date, therefore it is not possible to refund your deposit and unlikely that we would be able to resell the holiday so if the balance has been paid we would recommend making a claim with your holiday insurance provider.