What if I cancel?
- If You want to cancel Your booking You must give the Company written notice (the “Cancellation Notice”). The date of receipt of the the Cancellation Notice is the effective cancellation date but in order to increase the prospects ofus re-letting the boat, You must let us know about any cancellation by telephone.
- If if you want to cancel more than 6 weeks before the date of hire, a refund of any monies paid over and above the deposit amount of 25% will be given. If the company is able to re-let the boat at the original price, the deposit will be refunded less an administration charge of £50. If the holiday is re-let at a reduced price any refund will take account of the reduction in price.
- If you want to cancel less than 6 weeks before the date of hire, there will not normally be a refund of the balance paid unless and until the boat is re-let. If the boat is re-let to another customer any monies already paid over and above the 25% deposit payment will be refunded. The 25% deposit is not refundable except in the following circumstances: death, serious illness or injury to yourself or a crew member or Jury Service. In these cases the deposit will be refunded less an administration charge of £50. We will need evidence to support such a cancellation request.