What if we experience problems during the holiday?

• We aim to provide a high level of customer service and want all of our guests to be completely happy with their holiday. However, things can be missed and if this is the case the matter should be brought to our attention on the number supplied on your handover document as soon as possible. Please don’t leave it until your last day or leave it until you have returned home to speak to us about any problems as we are then no longer in a position to help.